Commercial Lamp Supplies (CLS) is a successful family, well established business having been set up more than sixteen years ago in Exeter, Devon by David Madams, who still runs and owns CLS. Offering a nationwide service to all types of customers both large and small, trade and domestic.
We stock a massive range of lamps and tubes mostly made by the large household name manufacturers like Philips, Osram, GE, Sylvania, Crompton, BLV, Prolite and Megaman
We also have lesser know names such as Smilite or Smilight dependent on how you like to spell it.
Please call us if you are at all unsure of the lamps you want, or for advice on what would be the best lamp to use in order to produce the lighting you would like. This is particularly important if you are looking at changing to LED lighting as it can be tricky to understand exactly what you need. There is such a wide range of low energy long life light bulbs available that we can tackle most problems successfully these days.
It is this personal service that separates us from our competitors, we actively encourage our customers to talk to us. We need the web site for you to find us and provide useful information for you to browse, but we do like to interact with our customers as we find it helps to ensure you get exactly what you want with the minimum for fuss.
We don’t have a call centre, you will get a real live person answering the phones.
Our opening hours are from 9 am to 4 pm daily and whether you call, email or fax you will get a prompt response and some sensible advice.
We aim to deliver next day and use overnight carrier UPS to do this. Sometimes this is not possible because items may be temporarily out of stock, or if the order is received late in the day and the warehouse is very busy. If there is going to be a long delay we will always contact you.
We are not a multinational conglomerate and do sometimes get overwhelmed, such as when the clocks go back. If this happens we will try to contact you if your order is going to be delayed by more than 24 hours.
We are mindful that many people are cautious about buying online, if you are worried please call us and you can deal directly with a person.
In order to reassure potential customers that we are a reputable Company we do the following:
We maintain a news blog that customers can use to comment on our service and from time to time customers allow us to use their comments as testimonials
We do not keep any credit card information, indeed in most cases we never see your card details as it is taken care of by reputable third parties such as Paypal and SagePay
We are particularly careful that any sensitive information is shredded